Terms of service
1. Introduction
1.1. General information
1.1.1. This section informs you about the conditions of use of our website www.dopraya.com ("Website"), and the terms and conditions on which the supply of any of the products ("Products") is based are listed in it. You can purchase them as a guest or as a registered user ("You"). It also establishes our Privacy Policy, and in this link you can read our Privacy & Cookies Policy
1.1.2. Please read these terms carefully before you start using the Website. By using it, you indicate that you accept these terms and that you agree to abide by them. You should print a copy of these terms and conditions for future reference. If you do not agree with them, please do not use our Website.
1.1.3. You will be asked to click on the box marked "Accept the Terms and Conditions" before placing an order for Products through our Website. If you refuse, you will not be able to request any product from it.
1.2. Information about us
AZURIUS SL (from now on, "DOPRAYA GROUP") with its registered office at Carrer Aragó 133, 08015 Barcelona, Spain, having CIF: B-66659442, is registered in the Mercantile Registry of Barcelona, having registration / seat number: 15145713, with email info@dopraya.com. DOPRAYA GROUP is in charge of the management of this Website and the direct sale of the products.
1.3. Other definitions
The term "Data" includes all the information that you provide us through the Website.
"Cookies" refers to a small text file placed on your computer, to enable an ideal use while visiting some areas of the Website and / or while using certain characteristics of the same. The details of the Cookies used by the Website comply with the clause of the "EU Cookies Law" which establishes provisions aimed at protecting your privacy in accordance with the Privacy Directive 2002/58 / EC of the European Union, which extends its validity to the use of electronic communications.
2. Use of the Website
2.1. Access to the Website
2.1.1. Access to the Website is allowed temporarily, and we reserve the right to withdraw or modify the service we offer on it without any prior notice. We will not be responsible if for any reason the Website is not operational at any time or period of time, and we reserve the right to restrict access to some areas of it, or to all of its content, at certain times.
2.1.2. You are responsible for carrying out the pertinent management to access the Website. Likewise, you are also responsible for ensuring that all people who access it through your Internet connection are aware of these terms and comply with them.
2.2. Prohibited uses
2.2.1. You can use our Website for lawful purposes only. You will not be able to use it in case of:
- Breaking any applicable local, national or international law and / or rules and regulations.
- Using in any way that is illegal or fraudulent, or if its purpose has illegal or fraudulent effects.
- For the purpose of harming or attempting to harm minors in any way.
- To send, knowingly receive, upload, download, use or reuse any material that does not meet our content standards.
- To transmit or attempt to send any advertising, promotional material or any other type of similar unsolicited or unauthorized element (spam).
- To knowingly transmit, send or upload any data or material that contains viruses, Trojans, worms, time bombs, keyboard copiers, spyware, adware or any other harmful program or similar computer code designed to adversely affect the operation of any software or hardware.
2.2.2. You also agree to not to unauthorized access, interfere with, damage or interrupt:
- Any part of the Website
- Any equipment or network in which it is stored on the Website
- The procedures for the provision of the Website
- Any equipment, network or software owned or used by third parties
2.3. Intellectual Property Rights
2.3.1. We are the owner or holder of all the intellectual property rights of the Website, and of the material published on it. Such works are protected by copyright laws and should be treated as such throughout the world. All rights reserved.
2.3.2. You may print a copy or download extracts from any page or pages of the Website for your personal use. You can also inform others by referring to your organization's material published on the Website.
2.3.3. You must not in any way modify the paper or digital copies of any material you have printed or downloaded, or use any illustrations, photographs, video or audio sequences or any graphics regardless of the accompanying text.
2.3.4. Our condition (and that of any identified collaborator) as authors of the material registered on the Website must always be recognized and respected.
2.3.5. You must not use any part of the materials that make up our Website for commercial purposes without obtaining a license to do so. You can request it from us or our licensees, as appropriate.
2.3.6. If you print, copy or download any part of the Website in breach of these terms of use, your right to use it will cease immediately. You must return or destroy any copies of the materials you have made.
2.4. Authenticity of the published information
2.4.1. Comments and other materials posted on the Website are not intended to constitute absolute validity advice. Therefore, we decline any responsibility derived from any confidence of this degree that a visitor adopts with respect to the materials that appear on the Website, nor from their actions derived from finding out about its contents.
2.4.2. Our goal is to update our page regularly, so its contents may change at any time. However, the Website can be out of date at any given time, and we are under no obligation to update it.
2.5. Uploading material on our Website
Any material that you upload on our Website will be considered non-confidential and will no longer be your property, so we have the right to use, copy, distribute and disclose those material to third parties for any purpose. We also have the right to reveal your identity to third parties who claim that any material uploaded by you to our Website constitutes a violation of their rights, whether of intellectual property or of your privacy.
2.6. Viruses, piracy and other crimes
2.6.1. You must not knowingly introduce viruses, Trojans, worms, logic bombs or other material that is technologically pernicious or harmful on the Website. Nor should you try to access the Website, the servers where it is stored or any server, computer or database connected to it in an unauthorized manner. It is also prohibited to attack our website by means of denial of service or distribution denial of service attacks.
2.6.2. Any breach of these provisions constitutes a crime. We will keep the police and judicial authorities informed of any violation, and we will cooperate with them by revealing your identity. In the event of any breach, your right to use our Website will cease immediately.
2.6.3. We will not be liable for any loss or damage caused by a distribution attack, denial of service virus, or other technologically harmful material that may infect your computer equipment, software, data, or other proprietary material due to your use of our Website, either for downloading any material published on it or while using any Internet site linked to it.
2.7. Links to the Website
2.7.1. You may have a link to our home page, provided you do so in a fair and legal manner and do not damage or take advantage of our reputation. However, you should not establish a link that suggests any form of association, approval or endorsement on our part where it does not exist.
2.7.2. You should not establish a link from any Internet site that is not owned by you.
2.7.3. Our Website must not appear within another website, nor can a link be created to any part of our Website other than the home page. We reserve the right to withdraw permission to link without prior notice. The web page with which you link must comply, in all respects, with the Content Standards listed below.
2.7.4. If you wish to make any use of the material on our Website other than that established above, you can send your request to info@dopraya.com.
2.8. Links from our Website
2.8.1. Areas of our Website that contain links to other Internet sites and resources or links provided by third parties, whether affiliated or not, are logged for your information only. We have no control over the content of such websites or resources, and we do not accept any responsibility for them or for any loss or damage that may arise from their use.
2.8.2. The Privacy Policy described in Section 4 does not extend to the use of the aforementioned Internet sites. It is advisable that you read the privacy policy of any Internet site before using it.
2.8.3. We cannot assume any commitment with reference to the degree of quality of the products or services that you buy from third parties through links on our Website, therefore the guarantees they offer will not be the object of a claim towards us. Your legal rights must be enforced against these third parties, that is, the providers responsible for such products or services.
2.9. Content Standards
2.9.1. These content standards apply to all material that you upload to our Website, and to any material that appears on another website that you connect to through our Website. It is mandatory to comply with the spirit of the following rules to the letter. These standards apply to each part of the material, as well as to its entirety. All materials must:
- Be precise (where facts are stated).
- Be genuine (as long as opinions are expressed).
- Comply with current legislation in the United Kingdom and in any country where they are published.
2.9.2. The material must not:
- Contain defamatory material about any person.
- Contain obscene, offensive, despicable or inflammatory material.
- Promote sexually explicit material.
- Promote violence.
- Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
- Infringe any copyright, database right or trademark belonging to a third party or third parties.
- Try to mislead anyone.
- Breach any legal obligation contracted with a third party, be it a contractual duty or a duty of confidentiality.
- Promote any illegal activity.
- Be threatening, abusive, cause annoyance, inconvenience, unnecessary anxiety, or invade the privacy of another person(s).
- Carry out actions that can harass, upset, embarrass, alarm or annoy any person.
- Use elements to impersonate any person, to misrepresent his / her identity or indicate his / her affiliation with it, without his / her consent.
- Suggest that they come from us, if this is not the case.
- Defend, promote or assist any illegal act, such as (by way of example only) the infringement of copyrights or the misuse of the equipment.
2.10. Suspension and termination
2.10.1. We determine, if there has been a breach of these conditions in the use of our Website based on our criteria. If any violation occurs, we will take the measures that we consider appropriate.
2.10.2. Failure to comply with these terms of use may lead us to take all or some of the following actions, as appropriate:
- Immediate, temporary or permanent withdrawal of your right to use our Website.
- Immediate, temporary or permanent elimination of any publication or material uploaded by you on our Website.
- Issuance of a warning addressed to you.
- Initiation of legal proceedings against you, regarding the reimbursement of all compensation expenses including (but not limited to) the pertinent administrative and legal costs resulting from the infringement.
- Other justified legal actions against you.
- Information to the authorities of its infringement, when we consider it reasonably necessary.
2.10.3. The measures described in this policy are not exclusive or limited, so we can take any other action that we consider appropriate.
3. Purchase and Sale of Products
3.1. Your capacity
By placing an order through our Website, you guarantee that:
- • You are legally capable of entering into binding contracts, that is, you are at least 18 years old.
3.2. How the contract between you and us is formalized
3.2.1. After placing an order, you will receive an email from us informing you that we have received the order.
3.3. Consumer Rights
3.3.1. You may terminate the Contract at any time within 30 calendar days from receipt of the Products. In this case, you will receive a refund corresponding to the entire price paid for said products, as long as it is returned in perfect condition, in accordance with our refund policy (established in Clause 3.8).
3.3.2. To terminate a Contract, it is essential that you inform us in writing and that you send the Product (s) to AZURIUS SL, C / Aragó, 133, 08015 Barcelona, Spain, within a period of 30 calendar days after receipt, at the same conditions in which you received it, taking into account that all packaging (except the outer packaging) must be closed and without deterioration. You bear the cost and risk of return shipping.
3.4. Availability and delivery
Your order will be completed on the delivery date established when confirming the Contract. If no delivery date is specified, it will be effective within 21 days, unless there are exceptional circumstances.
The products and services will be delivered through the Website. DOPRAYA GROUP will not be responsible when the delivery of the order is not carried out as a result of the data provided by you being false, inaccurate or incomplete and / or when the delivery cannot be made for reasons beyond DOPRAYA GROUP.
DOPRAYA GROUP will not be responsible in case it cannot fulfil its contractual obligations, either totally or partially, due to “force majeure” events.
For any information about the order, you can send an email to info@dopraya.com.
The services provided by DOPRAYA GROUP are limited to the obligations and duties as a seller and service provider resulting from the contract and / or commercial transactions.
3.5. Risk and Title
3.5.1. The Products will be at your expense, assuming any risk, from the moment you receive them.
3.5.2. Ownership of the Products will only transfer to you when we receive full payment of all amounts due for products and shipping costs.
3.6. Price and payment
3.6.1. The price of any Product will be that established or published on our Website.
3.6.2. These prices include VAT and the costs of providing our services, but exclude shipping costs, unless expressly indicated on the Website due to the fact that they are specific Products or particular promotions. Shipping costs will appear on the Website at the time you order the Products you want.
3.6.3. Prices may change at any time, but no price changes will affect orders for which a Shipping Confirmation has been sent.
3.6.4. Our Website contains a large number of Products and it is possible that, despite our efforts to configure it perfectly, some of them will appear with an incorrect price. Normally we will verify prices as part of our dispatch procedures so when the correct price of a Product is less than the indicated price, your payment will be for the correct amount. If the correct price is higher than the price listed on our Website, we will contact you for instructions before shipping the product.
3.6.5. We are under no obligation to provide you with a product at an incorrect (lower) price, even after we have sent you the shipping confirmation, if the error is obvious or the price shown is not reasonable, which is why you should have recognized it in this regard.
3.6.6. Payment for all Products must be made by credit card, debit card or PayPal. We accept payment through most credit and debit cards, and the valid options appear when you make your payment. The total amount of this will be charged to your credit card, debit card or PayPal account at the time of completing your order, prior to the shipment of the Products.
Cash on delivery is not possible.
The Consumer authorizes payment with the confirmation of his order.
3.7 Right of withdrawal and refund policy
You may freely withdraw from the contract within a period of thirty (30) days for other products. These terms will be counted from the date of delivery of the product.
You will have the possibility at any time to renounce the sale made, even after confirmation by www.dopraya.com, by following any of the below mentioned procedures:
By sending an e-mail to the address info@dopraya.com, indicating the following information: your personal data and your address; order number and purchase date of the order.
Through a withdrawal email prior to the purchase of the products and services offered by the website www.dopraya.com. The User will have the possibility to renounce the sale made by sending the withdrawal email to the address info@dopraya.com.
Once the withdrawal declaration has been received, the DOPRAYA GROUP will confirm its receipt by sending an email.
In the event that you exercise your right of return or withdrawal of the sale made, the DOPRAYA GROUP will reimburse the amount previously charged to the user, including the delivery costs (with the exception of the additional costs resulting from the choice by the Internet user of a mode of delivery different from the less expensive mode of ordinary delivery), within a period not exceeding fourteen (30) calendar days from the date on which you have been informed of the withdrawal decision.
The refund of the amount will be made by the same means of payment, unless the User expressly indicates another way and this is agreed by the DOPRAYA GROUP.
Likewise, you are informed that the transport costs associated with the return will be borne by you, so that said return will not be free.
You will be solely responsible for the decrease in value of the goods resulting from a manipulation of the same other than that necessary to establish their nature, their characteristics or their operation.
If you have any questions, Customer Service is at your service through the contact page.
4. Privacy Policy
Please see our privacy policy.
5. Our responsibility
5.1.1. Protected by law, we, other members of our group of companies and / or third parties related to us expressly exclude:
- All conditions, warranties and other terms that may be implied by law, common law or equity law.
- Any liability for direct, indirect or consequential loss or damage suffered by any user in connection with our Website or in connection with the use, inability to use or the consequences of the use of our Website, any Website linked to it and any material published in it, including, without limitation, any liability for loss of income or profits, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, loss of administrative management or time wasted in the office.
- Any other loss or damage of any kind that may arise, whether caused by tort (including negligence), breach of contract or other guidelines, even if these were foreseeable.
5.1.2. We will not be liable to you when it is impossible to fulfil any of our obligations as a result of circumstances beyond our control.
5.1.3. We will not be liable to you for actions taken in response to violations of our terms of use.
5.1.4. The above restrictions do not apply to situations that cannot be legitimately excluded or limited, such as liability for death or personal injury resulting due to negligence.
6. Place of sale, jurisdiction and applicable law
6.1. Sales place
The place of sale for all transactions carried out through this Website is Spain.
6.2. Applicable Jurisdiction
If any clause of these Conditions becomes invalid or unenforceable, the validity of the remaining clauses will not be affected. The invalid clause will be replaced by the relevant legal provision.
Spanish law will apply to these General Contracting Conditions. All discrepancies, claims and controversies that may arise are submitted to the Courts and Tribunals of the city of Barcelona (Spain), for the cases of operative matters, and for non-operative matters to the legally established jurisdiction.
8. General aspects
8.1. Trademarks
"Dopraya" is a trademark of Spain (requested registration no XXXXXXXXX).
8.2. Variations
We can revise these terms at any time by modifying this page. You are expected to visit regularly, in order to stay informed about any changes we make, as they will all be binding on you. Some of the provisions contained in this description of conditions may be superseded by other provisions or notices published elsewhere on our Website.
8.3. Information of your interest
If you have any doubts or questions about the material that appears on our Website, please contact info@dopraya.com.
Thanks for visiting dopraya.com.
Updated on June 29, 2021