✓ FREE EUROPE DELIVERY ON ORDERS OVER 100€

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Shipping and delivery

Do you ship and deliver to all parts of the world?

Yes, we can post your jewellery to you wherever you are. DOPRAYA offers several fast and secure delivery alternatives to all parts of the world. The shipping times and costs will depend on the shipping service selected by the customer and the country of destination.

What are the estimated shipping and delivery times?

Delivery times are estimated from the moment the order is shipped and will depend on the country of destination. The total price of the shipment will depend on the final weight of the order.

 

Shipments to Europe

  • Shipments to Europe are made via post office.
  • The types of shipping available and their prices are:

               - Standard (3-5 working days) – 8,50€

               - Free shipping (standard) on orders over 100€

 

Shipments to the rest of the world

  • Shipments to other countries not mentioned in the previous sections are made via the post office.
  • According to the International Trade Regulations, DOPRAYA is not responsible for the customs costs generated in the country of destination.
  • The types of shipping available and their prices are:

               - Standard (14 working days) – 11,00€

               - Free shipping (standard) on orders over 200€

 

Peninsular shipments to Spain and Andorra

  • Peninsular shipments are made via post office.
  • The delivery will be made from Monday to Friday from 9 a.m. to 2 p.m. and from 3 p.m. to 7 p.m.
  • The types of shipping available and their prices are:

               - Express (24-48 working hours) – 5,90€

               - Standard (3-4 working days) – 4,90€

               - Envío gratuito (estándar) en pedidos superiores a 70€

 

Shipments to Balearic Islands, Ceuta and Melilla

  • Shipments to Balearic Islands, Ceuta and Melilla are made via post office.
  • The types of shipping available and their prices are:

               - Express (2-3 working days) – 8,50€

               - Standard (4-5 working days) – 6,50€

               - Free shipping (standard) on orders over 70€

 

Shipments to Canary Islands

  • Shipments to Canary Islands are made via post office.
  • The types of shipping available and their prices are:

               - Express (3-4 working days) – 13,50€

               - Standard (5-10 working days) – 11,90€

               - Free shipping (standard) on orders over 100€

 

Peninsular shipments to Portugal

  • Shipments to Portugal are made via post office.
  • The types of shipping available and their prices are:

               - Express (2-3 working days) – 8,50€

               - Standard (4-5 working days) – 6,50€

               - Free shipping (standard) on orders over 70€

  

Important message

The shipments will be processed in the corresponding order to be delivered according to the type of shipment chosen. Orders placed after 2pm (CET) will be fulfilled on the next business day. In the case of orders placed on Friday from 2pm (CET), they will be prepared and sent from the following Monday.

DOPRAYA is not responsible for your order not arriving on time due to periods of high volume of shipments or due to problems with the transport company.

In the event that, once shipped, the package could not be delivered within 15 days, the package will be returned to DOPRAYA, who will refund the order amount except for the shipping costs generated.

You can contact our team to know the status of your order, through the email: info@dopraya.com and we will respond as soon as possible.

Shipping costs, as well as free shipping for some countries, exclude islands or territories that are difficult to access. In this case, the order would be subject to a customized quote including the best freight quotation, which would be sent to the customer for approval. If not accepted, we will refund the full amount paid and cancel the order.